Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

This hotel is literally a palace - and yet it is one of the friendliest hotels we've encountered. The staff are all amazing - smart, courteous, and incredibly attentive. We were treated like royalty. It was like being in a movie. The rooms are luxurious, and housekeeping is wonderful. The ocean and beach views are stunning, and well worth the upgrade. We were given a personal tour of the spa, just having walked in to find where it was. We were given a room early, even though we arrived 4 hours before check-in time. But the best of all is the restaurant, La Rotonde, which overlooks the beach and faces the sunset. It was a once-in-a-lifetime experience. The food is indescribably good. We were treated so well, it felt like a dream. The menu is filled with delicacies - and yet the prices are well within reason. The continental breakfast was probably better than any breakfast I ever had - anywhere. I am so glad we added breakfasts. The selection of amazing options just goes on forever. Everybody should experience one or two nights at this hotel, because the prices are not impossible, and the memories will last a lifetime.

The hotel is breathtaking and the rooms are beautiful and very comfortable - each of our rooms offering hotel crested small gifts, beautifully presented welcome fruits and bottles of complimentary chilled champagne to order - it’s the perfect start to our stay in this living landmark palace - it feels like such a privilege to be able to stay here. The breakfast room has an incredible 280 degree view of the ocean and the beachfront and there’s a Michelin restaurant completing the offering. The spectacular pool overlooks the entire beach and there’s poolside dining. The hotel is within walking distance of the lovely town and all the luxury brand stores. Concierge supply a list of great restaurants beyond the hotel and are very helpful with all requests. This stay was wonderful in every way.

The hotel was amazing - location, service & staff! We were travelling with our dog & needed to see a vet to get her papers signed & stamped to get back into the uk & they arranged everything! Booked the vet appointment & a taxi to take us there. So impressed! We will be back for sure!

Everything about the location was fabulous. This was my 3d stay, and it was lovely to be recognized and personally greeted by the staff. I love the beach and the views of the beach from the dining room at breakfast and dinner.

Outstanding historical Hotel on the best location in Biarritz, overlooking the famous Grand Plage; everything is superb, the Pool, breakfast buffet, the outdoor restaurant exposed to the ocean and sunset, the La Rotonde Restaurant, which is one of our favourite in the entire world. Personnel is more than helpful and super nice.